These Terms and Conditions ("Terms") govern your use of the website and services provided by Mechlectra Automotive and Technologies Pvt. Ltd. ("Company," "we," "us," or "our"). By accessing or using our website and services, you agree to comply with and be bound by these Terms. Please read them carefully before using the website.

1. Acceptance of Terms

By accessing or using any part of our website, you confirm that you agree to be legally bound by these Terms. If you do not agree to these Terms, you must not use the website.
Electronic Acceptance: Your acceptance of these Terms occurs when you visit our website, make a purchase, or sign up for services. Any use of our website signifies that you accept these Terms in their entirety.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will become effective immediately upon posting. Your continued use of our website after any modifications will signify your acceptance of the updated Terms.
Notification of Changes: We recommend reviewing these Terms periodically to stay informed of any updates. If we make significant changes, we may provide additional notice, such as a pop-up notice on our website or sending you an email.

3. Use of Our Website

You are granted a limited, non-transferable, non-exclusive, and revocable license to access and use our website for personal and non-commercial purposes, provided that you comply with these Terms.
Prohibited Uses: You agree not to engage in the following prohibited activities:

Illegal Activities: Using our website for any unlawful purposes or in violation of any local, national, or international laws. Fraudulent Activities: Attempting to gain unauthorized access to our servers or systems or manipulating orders or payments. Automated Access: Using any automated systems such as bots, crawlers, or scraping tools to access our website or collect information from it.
Harmful Activities: Introducing viruses, malware, or harmful code into our website.
Suspension or Termination: We reserve the right to suspend or terminate your access to our website without notice if we determine that you have violated these Terms or engaged in prohibited activities.

4. Account Registration

Some services on our website may require account registration. You agree to provide accurate and current information during the registration process and to keep your account details updated.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. We are not responsible for unauthorized access to your account due to your failure to secure your login information.
Account Termination: We may terminate your account at any time for any reason, including but not limited to violations of these Terms or suspicious activity related to your account.

5. Product Information and Availability

We strive to provide accurate information about our electric vehicles and related products on the website, including descriptions, specifications, and pricing. However, the availability of products may vary, and information may change without notice.
Product Descriptions: We do not guarantee that product descriptions or other content on the website are entirely accurate, complete, or free from errors. If a product you purchased is not as described, your remedy is to return it in unused condition.
Product Availability: Availability of products is subject to change. We reserve the right to modify or discontinue any product at any time without prior notice.

6. Pricing and Payment Terms

All prices listed on our website are in Indian Rupees (INR) unless stated otherwise. Prices are subject to change without prior notice, but changes will not affect orders that have already been confirmed.
Payment Methods: We accept several payment methods, including credit/debit cards, net banking, and digital wallets. Full payment is required at the time of placing an order.
Taxes and Fees: All prices are exclusive of applicable taxes, duties, or shipping fees unless otherwise specified. Any additional charges will be clearly listed at checkout.
Payment Authorization: By providing payment information, you represent that you are authorized to use the designated payment method and authorize us to charge the payment method for the total amount of your order.

7. Order Process and Acceptance

When you place an order on our website, it constitutes an offer to purchase the products. We reserve the right to accept or reject any order at our sole discretion.
Order Confirmation: After placing your order, you will receive an order confirmation email. This email does not signify acceptance of your order, but only confirms that we have received it.
Order Fulfillment: Once your order is processed, you will receive a shipping confirmation. We may cancel your order if there are issues with inventory, pricing errors, or fraudulent activity.

8. Shipping and Delivery

We offer shipping to various locations, with estimated delivery times provided at checkout. Delivery times are estimates and not guaranteed.
Shipping Fees: Shipping fees will be calculated and displayed at checkout based on your location and the size of your order.
Delivery: Title and risk of loss for products pass to you upon delivery. It is your responsibility to ensure that the shipping address provided is correct.
International Shipping: Additional fees, customs duties, and taxes may apply for international shipments. You are responsible for paying any such charges.

9. Returns, Cancellations, and Refunds

We want you to be satisfied with your purchase. If you are not, we offer returns and refunds under specific conditions.
Return Policy: Products may be returned within 7 days of delivery if they are defective, damaged, or otherwise do not match the description. Products must be unused, in original packaging, and accompanied by proof of purchase.
Cancellation: You may cancel your order before it has been shipped for a full refund. Once an order has been shipped, you must follow the return policy for a refund.
Refunds: Refunds will be issued to the original payment method within 7-10 business days after we have received and inspected the returned products.

10. Warranty and Liability

Our electric vehicles and related products come with a limited warranty that covers manufacturing defects. The warranty period and details vary by product and will be provided at the time of purchase.
Warranty Exclusions: The warranty does not cover damage caused by misuse, unauthorized modifications, or failure to follow proper maintenance procedures.
Limitation of Liability: To the fullest extent permitted by law, Mechlectra Automotive and Technologies Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use or inability to use our products or website.

11. Intellectual Property Rights

All content on this website, including text, images, logos, designs, and software, is the intellectual property of Mechlectra Automotive and Technologies Pvt. Ltd. or its licensors. Unauthorized use of any content is strictly prohibited.
Trademarks: The name Mechlectra Automotive and Technologies Pvt. Ltd., the Mechlectra logo, and any related marks are trademarks of our company. You are not permitted to use these without our prior written consent.

12. Privacy Policy

Your use of the website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the website, you consent to the collection and use of your information as described in the Privacy Policy.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh.
Dispute Resolution: In the event of a dispute, we will first attempt to resolve the matter amicably. If we cannot resolve the issue, either party may seek resolution through the courts.

14. Indemnification

You agree to indemnify and hold harmless Mechlectra Automotive and Technologies Pvt. Ltd. from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the website or any violation of these Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

16. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:
Mechlectra Automotive and Technologies Pvt. Ltd. Apollo Premier, Vijay Nagar, Indore Madhya Pradesh 452001, India Phone: +91 83196 40435 Email: info.mechlectra@gmail.com